Responsible Gaming
Introduction
At jpco.ca, we believe that gambling should be enjoyed as a form of entertainment only. Gambling is never a way to earn money or solve financial problems. It should only be done with money you can afford to lose, and with the understanding that the house always has a mathematical advantage. Please gamble responsibly and within your means.
Age Verification
Online gambling in Canada is restricted to individuals who are 18 years of age or older (or the legal age in your province, whichever is higher). It is illegal for anyone under this age to participate in gambling activities. We encourage parents and guardians to discuss responsible gaming with young people.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of these warning signs in yourself or someone else, seek help immediately:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to win back money
- Lying to family, friends, or others about your gambling activities
- Neglecting work, school, family, or other important responsibilities due to gambling
- Hiding evidence of gambling or keeping gambling a secret
- Experiencing mood swings or irritability when unable to gamble
- Needing to gamble with increasing amounts of money to feel the same excitement
- Failed attempts to control or stop gambling
- Using gambling as a way to escape stress, anxiety, or emotional problems
- Borrowing money or going into debt to finance gambling
Self-Help Tools
Most responsible gambling operators offer tools to help you maintain control. These may include:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount of money you are willing to lose
- Betting Limits: Restrict the amount you can wager per bet or session
- Reality Checks: Receive notifications during your gaming session reminding you how long you've been playing
- Session Timers: Set automatic reminders or breaks during gameplay
- Self-Exclusion: Voluntarily exclude yourself from gambling platforms for a set period
- Account Closure: Permanently close your account if needed
We recommend speaking with your chosen gambling operator about which tools are available to you.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, help is available. Here are trusted organizations providing support across Canada:
-
Responsible Gambling Council
Website: www.responsiblegambling.org
A leading Canadian organization offering resources, support, and treatment information -
Gamblers Anonymous
A free, peer-support program available across Canada with local meetings and online support -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Provides resources and referrals for those seeking help -
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Offers free, confidential support and treatment services -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling
Canadian Crisis Resources: If you are in crisis, please contact a local crisis helpline or mental health service in your province. Many provinces also have dedicated gambling helplines—contact your provincial health ministry for referrals.
Take Action Today
If gambling is causing problems in your life, seek help now. There is no shame in asking for support. Whether you're experiencing financial difficulties, relationship strain, or emotional distress related to gambling, trained counselors and support groups are ready to help you.
Remember: You are not alone, and recovery is possible. Contact one of the organizations listed above or speak to a healthcare provider about treatment options available in your area.